1. Eligibility for Returns

• Items must be returned within 30 days of purchase.
• Items must be unused, in original packaging, with proof of purchase.

2. Non-Returnable Items

• Gift cards
• Personalized or custom-made products

3. Refund Process

• Approved refunds are processed within 14 business days.
• Refunds are issued to the original payment method.

4. Exchanges

• Defective or damaged items may be exchanged for the same item.

5. How to Initiate a Return

Contact our support team at info@alkozee.com for return instructions.