1. Reporting an Issue

• If your item is defective, report it within 7 days of receipt.
• Provide photos of the defect/damage.

2. Resolution Options

• Replacement or full refund (depending on availability).

3. Exclusions

• Damage caused by misuse is not covered.

4. How to File a Claim

Contact our support team at info@alkozee.com with your order details.